Position: Catering Manager
We are currently seeking a dedicated and experienced Catering Manager to lead our catering operations, overseeing a diverse range of events and ensuring exceptional service and client satisfaction. The Catering Manager will manage all aspects of catering events, from initial client consultations to flawless execution, while leading a team to success. The ideal candidate will have a passion for hospitality, strong organizational skills, and proven leadership abilities.
Responsibilities:
- Event Coordination: Oversee all aspects of catering events, including menu planning, staffing, procurement, and logistics to ensure seamless execution.
- Client Consultations: Conduct consultations to understand client needs and preferences, providing customized catering solutions that exceed expectations.
- Relationship Management: Develop and maintain strong relationships with clients, vendors, and stakeholders to facilitate successful event delivery.
- Team Leadership: Manage catering staff by recruiting, training, scheduling, and evaluating performance to foster a high-performing team.
- Training Programs: Design and implement training initiatives to ensure consistent, high-quality service and enhance the overall customer experience.
- Regulatory Compliance: Ensure all catering operations comply with health, safety, and sanitation regulations, and maintain food service certifications for staff.
- Inventory Management: Monitor inventory levels and oversee procurement of food, beverages, and supplies as needed.
- Event Support: Act as the primary point of contact for clients during events, addressing any issues or concerns promptly.
- Performance Analysis: Analyze performance metrics and client feedback to identify areas for improvement and implement corrective actions.
- Operational Management: Oversee day-to-day operations of the catering team, ensuring efficient workflows and service excellence.
- Staff Scheduling: Manage staff schedules, timecards, and overtime reporting to ensure adequate coverage and operational efficiency.
- Team Development: Promote staff development and support team members in achieving their professional goals.
- Reporting: Collect and report relevant data to management regarding catering performance and operational metrics.
- Budget Management: Meet regularly with leadership teams to report on costs, ensuring adherence to the established budget.
- Strategic Collaboration: Collaborate with local leadership to develop and deliver strategic account reviews and enhance service offerings.
Qualifications:
- Proven experience in a catering management role, with a successful track record of planning and executing events of varying sizes and complexities, including team management.
- Strong understanding of budgeting and cost control practices.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team to deliver exceptional service.
- Exceptional organizational and time management abilities, capable of handling multiple projects simultaneously.
- Strong attention to detail and problem-solving skills, with the foresight to anticipate and mitigate potential issues.
- Knowledge of food safety and sanitation regulations, along with industry best practices.
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.) and other relevant technology.
Physical Requirements:
- Ability to stand for extended periods and lift/move heavy objects (at least 50 lbs.) as needed.
- Must thrive in a fast-paced environment and maintain composure under pressure.
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
